At Matteo di Davide we recognize the importance of timely and reliable shipping to enhance your shopping experience. Please take a moment to review our shipping policy.
Processing time
Orders are typically processed and shipped within 1 business day of purchase, excluding weekends and holidays. During busy seasons or promotional periods, processing and shipping times may vary. We appreciate your patience during these times.
Shipping Methods
We offer a variety of shipping options to meet your needs, including standard and express shipping. Availability of shipping methods may vary depending on your location and the items in your order.
Postage costs
Shipping costs are calculated based on the weight, dimensions and destination of your order.
Delivery time
Delivery times vary depending on the shipping method you choose and the destination of your order. Our delivery time is between 1 and 3 business days. Please note that unforeseen circumstances such as weather delays, customs procedures or carrier issues may affect delivery times.
Change of address
If you wish to change the shipping address of an order that has already been placed, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once an order has been processed for shipping. Any additional costs incurred as a result will be the responsibility of the buyer.
Cancel Order
We strive to dispatch orders as quickly as possible. Once your order is being processed, it will be on its way to you quickly. Due to our rapid order processing, we cannot guarantee that changes or cancellations will be possible once an order has been processed. Please contact our customer service team at info@matteodidavide.com and we will do our best to accommodate your request.
